Order and Shipping Information

Order Confirmation Email

Once you have placed your order, you will receive an email confirming the order.

Ship Confirmation Email

You will receive an email once your order ships.

Handling Time

Items ordered by 11:59 p.m. Pacific time generally will ship the next business day.

Separate Shipments

Products could ship separately; therefore, they could arrive at different times and could appear as separate transactions on your debit/credit card statement.

Signature Required for Framed Items

All framed items require a signature upon delivery; therefore, we cannot ship to a P.O. Box.

Customs, Duties, Taxes and Fees on International Shipments

You are responsible for assuring that the product can be imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States and its territories may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

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